Friday, April 27, 2012

The Banking System of Bangladesh: An Overview


The Banking System of Bangladesh The banking system at independence consisted of two branch offices of the former State Bank of Pakistan and seventeen large commercial banks, two of which were controlled by Bangladeshi interests and three by foreigners other than West Pakistanis. There were fourteen smaller commercial banks. Virtually all banking services were concentrated in urban areas. The newly independent government immediately designated the Dhaka branch of the State Bank of Pakistan as the central bank and renamed it the Bangladesh Bank. The bank was responsible for regulating currency, controlling credit and monetary policy, and administering exchange control and the official foreign exchange reserves. The Bangladesh government initially nationalized the entire domestic banking system and proceeded to reorganize and rename the various banks. Foreign-owned banks were permitted to continue doing business in Bangladesh. The insurance business was also nationalized and became a source of potential investment funds. Cooperative credit systems and postal savings offices handled service to small individual and rural accounts. The new banking system succeeded in establishing reasonably efficient procedures for managing credit and foreign exchange. The primary function of the credit system throughout the 1970s was to finance trade and the public sector, which together absorbed 75 percent of total advances. The government's encouragement during the late 1970s and early 1980s of agricultural development and private industry brought changes in lending strategies. Managed by the Bangladesh Krishi Bank, a specialized agricultural banking institution, lending to farmers and fishermen dramatically expanded. The number of rural bank branches doubled between 1977 and 1985, to more than 3,330. Denationalization and private industrial growth led the Bangladesh Bank and the World Bank to focus their lending on the emerging private manufacturing sector. Scheduled bank advances to private agriculture, as a percentage of sectoral GDP, rose from 2 percent in FY 1979 to 11 percent in FY 1987, while advances to private manufacturing rose from 13 percent to 53 percent. The transformation of finance priorities has brought with it problems in administration. No sound project-appraisal system was in place to identify viable borrowers and projects. Lending institutions did not have adequate autonomy to choose borrowers and projects and were often instructed by the political authorities. In addition, the incentive system for the banks stressed disbursements rather than recoveries, and the accounting and debt collection systems were inadequate to deal with the problems of loan recovery. It became more common for borrowers to default on loans than to repay them; the lending system was simply disbursing grant assistance to private individuals who qualified for loans more for political than for economic reasons. The rate of recovery on agricultural loans was only 27 percent in FY 1986, and the rate on industrial loans was even worse. As a result of this poor showing, major donors applied pressure to induce the government and banks to take firmer action to strengthen internal bank management and credit discipline. As a consequence, recovery rates began to improve in 1987. The National Commission on Money, Credit, and Banking recommended broad structural changes in Bangladesh's system of financial intermediation early in 1987, many of which were built into a three-year compensatory financing facility signed by Bangladesh with the IMF in February 1987. One major exception to the management problems of Bangladeshi banks was the Grameen Bank, begun as a government project in 1976 and established in 1983 as an independent bank. In the late 1980s, the bank continued to provide financial resources to the poor on reasonable terms and to generate productive self-employment without external assistance. Its customers were landless persons who took small loans for all types of economic activities, including housing. About 70 percent of the borrowers were women, who were otherwise not much represented in institutional finance. Collective rural enterprises also could borrow from the Grameen Bank for investments in tube wells, rice and oil mills, and power looms and for leasing land for joint cultivation. The average loan by the Grameen Bank in the mid-1980s was around Tk2,000 (US$65), and the maximum was just Tk18,000 (for construction of a tin-roof house). Repayment terms were 4 percent for rural housing and 8.5 percent for normal lending operations. The Grameen Bank extended collateral-free loans to 200,000 landless people in its first 10 years. Most of its customers had never dealt with formal lending institutions before. The most remarkable accomplishment was the phenomenal recovery rate; amid the prevailing pattern of bad debts throughout the Bangladeshi banking system, only 4 percent of Grameen Bank loans were overdue. The bank had from the outset applied a specialized system of intensive credit supervision that set it apart from others. Its success, though still on a rather small scale, provided hope that it could continue to grow and that it could be replicated or adapted to other development-related priorities. The Grameen Bank was expanding rapidly, planning to have 500 branches throughout the country by the late 1980s. Beginning in late 1985, the government pursued a tight monetary policy aimed at limiting the growth of domestic private credit and government borrowing from the banking system. The policy was largely successful in reducing the growth of the money supply and total domestic credit. Net credit to the government actually declined in FY 1986. The problem of credit recovery remained a threat to monetary stability, responsible for serious resource misallocation and harsh inequities. Although the government had begun effective measures to improve financial discipline, the draconian contraction of credit availability contained the risk of inadvertently discouraging new economic activity. Foreign exchange reserves at the end of FY 1986 were US$476 million, equivalent to slightly more than 2 months worth of imports. This represented a 20-percent increase of reserves over the previous year, largely the result of higher remittances by Bangladeshi workers abroad. The country also reduced imports by about 10 percent to US$2.4 billion. Because of Bangladesh's status as a least developed country receiving concessional loans, private creditors accounted for only about 6 percent of outstanding public debt. The external public debt was US$6.4 billion, and annual debt service payments were US$467 million at the end of FY 1986. Banking in Bangladesh The financial system of Bangladesh consists of Bangladesh Bank (BB) as the central bank, 4 State Owned Commercial Banks (SCB), 5 government owned specialized banks, 30 domestic private banks, 9 foreign banks and 29 non-bank financial institutions. Moreover, MRA has given license to 298 Micro-credit Organizations. The financial system also embraces insurance companies, stock exchanges and co-operative banks. Central Bank and its policies Bangladesh Bank (BB), as the central bank, has legal authority to supervise and regulate all banks and non-bank financial institutions. It performs the traditional central banking roles of note issuance and of being the banker to the government and banks. Given some broad policy goals and objectives, it formulates and implements monetary policy, manages foreign exchange reserves and lays down prudential regulations and conduct monitoring thereof as they apply to the entire banking system. Its prudential regulations include, among others: minimum capital requirements, limits on loan concentration and insider borrowing and guidelines for asset classification and income recognition. The Bangladesh Bank has the power to impose penalties for non-compliance and also to intervene in the management of a bank if serious problem arise. It also has the delegated authority of issuing policy directives regarding the foreign exchange regime. Monetary Policy Monetary policy is a set of rules that aims at regulating the supply of money in accordance with predetermined goals or objectives. Monetary policy plays a very dominant role in altering the economic activity and the price level in a country. So, it should be very carefully formulated and implemented in achieving the goals and objectives as outlined in the Bangladesh Bank Order, 1972 below: • Price stability both internal & external • Sustainable growth & development • High employment • Economic and efficient use of resources • Stability of financial & payment system Reserve Management Strategy Bangladesh Bank (BB) is empowered by section 7A of Bangladesh Bank Order, 1972 (President’s Order No. 127 of 1972) to hold and manage the official foreign exchange reserve of Bangladesh . It maintains its foreign exchange reserve in different currencies to minimize the risk emerging from widespread fluctuation in exchange rate of major currencies and very irregular movement in interest rates in the global money market. BB has established Nostro account arrangements with different Central Banks. Funds accumulated in these accounts are invested in Treasury bills, repos and other government papers in the respective currencies. It also makes investment in the form of short term deposits with different high rated and reputed commercial banks and purchase of high rated sovereign/supranational/corporate bonds. Forex Reserve & Treasury Management Department of BB performs the operational functions regarding investment which is guided by investment policy set by the BB’s Investment Committee headed by a Deputy Governor. The underlying principle of the investment policy is to ensure the optimum return on investment with minimum market risk. Exchange Rate Policy Towards liberalization of foreign exchange transactions, a number of measures were adopted since 1990s. Bangladeshi currency, the taka, was declared convertible on current account transactions (as on 24 March 1994), in terms of Article VIII of IMF Article of Agreement (1994). As Taka is not convertible in capital account, resident owned capital is not freely transferable abroad. Bangladesh adopted Floating Exchange Rate regime since 31 May 2003. Under the regime, BB does not interfere in the determination of exchange rate, but operates the monetary policy prudently for minimizing extreme swings in exchange rate to avoid adverse repercussion on the domestic economy. In the forex market banks are free to buy and sale foreign currency in the spot and also in the forward markets. Interest Rate Policy Under the Financial sector reform program, banks are free to charge/fix their deposit (Bank /Financial Institutes) and Lending (Bank /Financial Institutes) rates other than Export Credit. At present, Loans at reduced rates (7%) are provided for all sorts of export credit since January 2004. With a view to controlling the price hike and ensuring adequate supply of essential commodities, the rate of interest on loan for import financing of rice, wheat, sugar, edible oil (crude and refined), chickpeas, beans, lentils, onions, spices , dates and powder milk has been temporarily fixed to a maximum of 12%. Now, banks can differentiate interest rate up to 3% considering comparative risk elements involved among borrowers in same lending category. With progressive deregulation of interest rates, banks have been advised to announce the mid-rate of the limit (if any) for different sectors and the banks may change interest 1.5% more or less than the announced mid-rate on the basis of the comparative credit risk. Recently Banks have been advised to upload their deposit and lending interest rate in their respective website. Capital Adequacy of the Banks With a view to strengthening the capital base of banks and making them prepare for the implementation of Basel-II Accord, banks are required to maintain Capital to Risk-Weighted Assets ratio 10% at the minimum with core capital not less than 5% effective from December 31, 2007. However, minimum capital requirement (paid up capital and statutory reserve) for all banks will be Tk.200 crore as per Bank Company (Amendment) Ordinance, 2007. Banks having capital shortfall will have to meet at least 50% of the shortfall by June, 2008 and the rest by June, 2009. Revaluation reserves of held to maturity (HTM) securities (up to 50% of the revaluation reserves) has been added to the components of supplementary capital. Besides, 'Hedging the price risk of commodity transactions' has been included in Short-term self liquidating trade related contingencies. Loan Classification and Provisioning In order to strengthen credit discipline and bring classification and provisioning regulation in line with international standard, Bangladesh Bank issued a master circular on loan classification and provisioning through BRPD circular no 5 dated June 5, 2006. The revised policy covers an independent assessment of each loan on the basis of objective criteria and qualitative factors which is appended below : Any Continuous Loan/Demand Loan if not repaid/renewed within the fixed expiry date for repayment will be treated as past due/overdue from the following day of the expiry date. A Continuous Loan/Demand loan/Term Loan which will remain overdue for a period of 90 days or more, will be put into the "Special Mention Account(SMA)". Interest accrued on "Special Mention Account (SMA)" will be credited to Interest Suspense Account, instead of crediting the same to Income Account. A Continuous Loan/Demand loan is classified as 'Sub-standard' if it is past due/over due for 6 months or beyond but less than 9 months, classified as`Doubtful' if it is past due/over due for 9 months or beyond but less than 12 months and classified as `Bad/Loss' if it is past due/over due for 12 months or beyond. If any installment(s) or part of installment(s) of a Fixed Term Loan is not repaid within the due date, the amount of unpaid installment(s) will be termed as `defaulted installment'. In case of Fixed Term Loans, which are repayable within maximum five years of time- If the amount of 'defaulted installment' is equal to or more than the amount of installment(s) due within 6 (six) months, the entire loan will be classified as "Sub-standard", if the amount is equal to or more than the amount of installment(s) due within 12 (twelve) months, the entire loan will be classified as"Doubtful" and if the amount is equal to or more than the amount of installment(s) due within 18 (eighteen) months, the entire loan will be classified as "Bad/Loss". In case of Fixed Term Loans, which are repayable in more than five years of time and if the amount of 'defaulted installment' is equal to or more than the amount of installment(s) due within 12 (twelve) months, the entire loan will be classified as"Sub-standard". If the amount is due within 18 (eighteen) months, the entire loan will be classified as "Doubtful" and if the amount is due within 24 (twenty four) months, the entire loan will be classified as "Bad/Loss". The Short-term Agricultural and Micro-Credit will be considered irregular if not repaid within the due date as stipulated in the loan agreement. If the said irregular status continues, the credit will be classified as 'Substandard ' after a period of 12 months, as 'Doubtful' after a period of 36 months and as 'Bad/Loss' after a period of 60 months from the stipulated due date as per loan agreement. Besides, if any situational changes occur in the stipulations in terms of which the loan was extended or if the capital of the borrower is impaired due to adverse conditions or if the value of the securities decreases or if the recovery of the loan becomes uncertain due to any other unfavourable situation, the loan will have to be classified on the basis of qualitative judgement. As regards the provision, banks are required to maintain General Provision against all categories of loans along with off-balance sheet items in the following manner: Particulars Short Term Agri. Credit and micro credit Consumer Financing Small Enterprise Financing All other Credit Other than Housing Finance & Loans for Professionals to set up business Housing Finance Loans for Professionals to set up business UC Standard 5% 5% 2% 2% 1% 1% SMA - 5% 5% 5% 5% 5% Classified SS 5% 20% 20% 20% 20% 20% DF 5% 50% 50% 50% 50% 50% B/L 100% 100% 100% 100% 100% 100% Besides, banks are required to maintain general provision against Off-balance sheet exposures in the following manner: (i) @ 0.5% provision effective from December 31, 2007 and (ii) @ 1% provision effective from December 31, 2008. Other instructions such as Eligible securities in determining base for provision along with a revised format for submitting the report on classification of loans and advances are also provided in the respective circulars. Deposit and Insurance: The deposit insurance scheme (DIS) was introduced in Bangladesh in August 1984 to act as a safety net for the depositors aiming at minimizing the risks of loss of depositors' fund with banks in which all the commercial banks including foreign banks and the specialized banks operating in Bangladesh are the member of this scheme by compulsion as provided under Article of Bank Deposit Insurance Act 2000. The DIS is designed to minimize the risks that the depositors suffer a loss out of placing funds with a bank. The purpose of DIS is to help to increase market discipline, reduce moral hazard in the financial sector and provide safety nets at the minimum cost to the public in the event of bank failure. The direct rationale for the deposit insurance is customer protection. The indirect rationale for deposit insurance is that it reduces the risks of systemic crisis, involving, for example, panic withdrawals of deposits from sound banks and breakdown of payments system. A Deposit Insurance Trust Fund (DITF) has also been created for providing limited protection (not exceeding Taka 0.01 million) to a small depositor in case of winding up of any bank. The Board of Directors of Bangladesh Bank is the Trustee Board for the DITF. Bangladesh bank has adopted a system of risk based deposit insurance premium rates applicable for all scheduled banks effective from the half year January - June 2007. According to new instruction regarding premium rates, problem banks are required to pay 0.09 percent and private banks other than the problem banks and state owned commercial banks are required to pay 0.07 percent where the percent coverage of the deposits is taka one hundred thousand per depositor per bank. With this end in view, BB has already advised the banks for bringing DIS into the notice of the public through displaying the same in their display board. Foreign Exchange System On March 24, 1994 Bangladesh Taka (domestic currency) was declared convertible for current transactions in terms of Article VIII of the IMF Articles of Agreement. Consequent to this, current external settlements for trade in goods and services and for amortization payments on foreign borrowings can be made through banks authorized to deal in foreign exchange, without prior central bank authorization. However, because resident owned capital is not freely transferable abroad (Taka is not yet convertible on capital account), some current settlements beyond certain indicative limits are subject to bonafides checks. Direct investments of non-residents in the industrial sector and portfolio investments of non-residents through stock exchanges are repatriable abroad, as also are capital gains and profits/dividends thereon. Investment abroad of resident-owned capital is subject to prior Bangladesh Bank approval, which is allowed only sparingly. Bank Licensing Bank Company Act, 1991, empowers BB to issue licenses to carry out banking business in Bangladesh . Pursuant to section 31 of the Act, before granting a license, BB needs to be satisfied that the following conditions are fulfilled: "that the company is or will be in a position to pay its present or future depositors in full as their claims accrue; that the affairs of the company are not being or are not likely to be conducted in a manner detrimental to the interest of its present and future depositors; that, in the case of a company incorporated outside Bangladesh, the Government or law of the country in which it is incorporated Bangladesh as the Government or law of Bangladesh grants to banking companies incorporated outside Bangladesh and that the company complies with all applicable provisions of Bank Companies Act, 1991." Licenses may be cancelled if the bank fails to comply with above provisions or ceases to carry on banking business in Bangladesh . Commercial Banks The commercial banking system dominates the financial sector with limited role of Non-Bank Financial Institutions and the capital market. The Banking sector alone accounts for a substantial share of assets of the financial system. The banking system is dominated by the 4 State Owned Commercial Banks, which together controlle more than 30% of deposits and operates 3383 branches (50% of the total) as of June 30, 2008. Specialized Banks Out of the 5 specialized banks, 2(Bangladesh Krishi Bank and Rajshahi Krishi Unnayan Bank) were created to meet the credit need of the agricultural sector while the other two (Bangladesh Shilpa Bank(BSB) & Bangladesh Shilpa Rin Sangtha(BSRS) ) are for extending term loans to the industrial sector of Bangladesh . Financial Institutions (FIs) Twenty-nine financial institutions are now operating in Bangladesh . Of these institutions, 1(one) is govt. owned, 15 (fifteen) are local (private) and the other 13(thirteen) are established under joint venture with foreign participation. The total amount of loan & lease of these institutions is Tk.99,091.80 million as on 31 December, 2007. Bangladesh Bank has introduced a policy for loan & lease classification and provisioning for FIs from December 2000 on half-yearly basis. To enable the financial institutions to mobilize medium and long-term resources, Government of Bangladesh (GOB) signed a project loan with IDA, and a project known as ``Financial Institutions Development Project (FIDP)`` has started its operation from February 2000. Bangladesh Bank is administering the project. The project has established ``Credit, Bridge and Standby Facility (CBSF)`` to implement the financing program with a cost of US$ 57.00 million. CAPITAL MARKET The Capital market, an important ingredient of the financial system, plays a significant role in the economy of the country. 1. Regulatory Bodies The Securities and Exchange Commission exercises powers under the Securities and Exchange Commission Act 1993. It regulates institutions engaged in capital market activities. Bangladesh Bank exercises powers under the Financial Institutions Act 1993 and regulates institutions engaged in financing activities including leasing companies and venture capital companies. 2. Participants in the Capital Market The SEC has issued licences to 27 institutions to act in the capital market. Of these, 19 institutions are Merchant Banker & Portfolio Manager while 7 are Issue Managers and 1(one) acts as Issue Manager and Underwriter. i) Stock Exchanges There are two stock exchanges ( the Dhaka Stock Exchange (DSE) and the Chittagong Stock Exchange (CSE) ) which deal in the secondary capital market. DSE was established as a public Limited Company in April 1954 while CSE in April 1995. As of 30 June 2000 the total number of enlisted securities with DSE and CSE were 239 and 169 respectively. Out of 239 listed securities with the DSE, 219 were listed companies, 10 mutual funds and 10 debentures. ii) Investment Corporation of Bangladesh (ICB) The Investment Corporation of Bangladesh was established in 1976 with the objective of encouraging and broadening the base of industrial investment. ICB underwrites issues of securities, provides substantial bridge financing programmes, and maintains investment accounts, floats and manages closed-end & open-end mutual funds & closed-end unit funds to ensure supply of securities as well as generate demand for securities. ICB also operates in the DSE and CSE as dealers. iii) Specialized Banks Bangladesh Shilpa Bank (BSB), Bangladesh Shilpa Rin Sangstha (BSRS), BASIC Bank Ltd., some Foreign Banks and NCBs are engaged in long term industrial financing. INSURANCE The insurance Sector is regulated by the Insurance Act, 1938 with regulatory oversight provided by the controller of Insurance on authority under the ministry of commerce. General insurance is provided by 21 companies and life insurance is provided by 6 companies. The industry is dominated by the two large, state-owned companies--SBC for general insurance and JBC for life insurance--which together command most of the total assets of the insurance sector. MICROFINANCE INSTITUTIONS (MFIs) The member-based Microfinance Institutions (MFIs) constitute a rapidly growing segment of the Rural Financial Market (RFM) in Bangladesh . Microcredit programs (MCP) in Bangladesh are implemented by various formal financial institutions (nationalized commercial banks and specialized banks), specialized government organizations and Non-Government Organizations (NGOs). The growth in the MFI sector, in terms of the number of MFI as well as total membership, was phenomenal during the 1990s and continues till today. Over the period of June 2003 to June 2006 the growth rate was over 70% in terms of horizontal expansion of microcredit borrower. The total coverage of MCP in Bangladesh is approximately 30.09 million borrowers without considering overlapping figures. Table-1 shows the coverage of major institutions in the formal and semi-formal sectors. Table - 1:Coverage of Microcredit Program Organization No. of Borrowers Outstanding Loan (in million Taka) NGO-MFIs (June 2006) 18,415,878 78,930.57 Grameen Bank (June 2006) 6908704 33235.46 Government Program (December, 2005) 1,997,240 7,710.05 Sub Total 27,621,573 120,493.52 Nationalized Commercial Banks (December, 2005) 2311150 32783.45 Private Banks (December, 2005) 164113 1106.46 Sub Total 2,475,263 33,889.91 Grand Total 30,096,836 154,383.43 Source: Microcredit Regulatory Authority, Grameen Bank It is estimated that after considering the overlapping problem, which is expected to be over 40%, the effective coverage would be around 18.05 million borrowers. Out of 18.05 million borrowers covered by microcredit program, about 62% are below poverty line and so over 11.19 million poor borrowers are covered by microcredit program by 2006. Microcredit programs of NGOs (known as NGO-Microfinance Institutions or NGO-MFIs) and Grameen Bank play dominant role in this financial market, NGO-MFIs serve more than 61 percent and Grameen Bank alone serves 24 percent of the total borrowers. Among NGO-MFIs more than 80 percent of the outstanding loan disbursed by the top 20 NGOs, three of them are very large and have coverage all over the country. Service charge on credit varies from 10% to 20% at flat method of collection, all partners of Palli Karma-Sahayak Foundation (PKSF) charge 12.5%. Average interest offered by NGO-MFIs on savings to the members is 5%. Near about 90% of the clients of this sector are female. Loan recovery rate is generally very high compare to the banking sector, which is over 90%. Average loan size of NGO-MFIs was found around Taka 4,000. Microcredit Regulatory Authority Microfinance is now a nation-wide activity in Bangladesh . The issue of a regulatory framework has come to the forefront because NGO-MFIs, the major provider of this service, are providing financial services to the poor outside the formal banking system. The government of Bangladesh enacted 'Microcredit Regulatory Authority Act 2006'(act number 32 of the year 2006) on July 16, 2006 with effect from August 27, 2006 with a view to ensuring transparency and accountability of microcredit activities of the Microfinance Institutions (MFIs) in the country. Microcredit Regulatory Authority (MRA)has been established under the act which is now empowered and responsible to implement the said act and to bring the microcredit sector of the country under a full-fledged regulatory framework. According to the Act, no MFI can carry out microcredit activities without obtaining licence from MRA. Section 15(2) of 'Microcredit Regulatory Authority Act 2006' has made it mandatory for MFIs who had microcredit activities before the effective date (August 27,2006) of the act to apply for licence to MRA within six months (February 26, 2007) from the effective date of the act. Accordingly 4236 NGO-MFIs have applied to MRA for licence by February 26, 2007. It was decided by the Authority that among these organizations, only those organizations will be considered for licence who can fulfill minimum criteria (have equal to or more than 1000 borrowers or equal to or more than taka 40 lakhs loan outstanding). Rest of the organizations already applied to the Authority will be allowed time till June 2009 to reach the above mentioned minimum criteria. If they are unable to meet those criteria within specified time they will have to close their microcredit operation after that given time. Accordingly applications from 705 institutions are being considered for license. After evaluating their application and real operations at field level they are being considered finally as eligible to get license. Upto May 20, 2008 the authority has issued 250 licence to different NGO-MFIs and licensing procedure of other selected NGO-MFIs are under process. MRA is also working to prepare details rules and policies to monitor and supervise licensed NGO-MFIs that will cover governance issues, financial transparency, mode of operations and other related issues to ensure transparency and accountability in operation. List o f banks in Bangladesh The commercial banking system dominates Bangladesh 's financial sector. Bangladesh Bank is the Central Bank of Bangladesh and the chief regulatory authority in the sector. The banking system is composed of four state-owned commercial banks, five specialized development banks, thirty private commercial Banks and nine foreign commercial banks. The Nobel-prize winning Grameen Bank is a specialized micro-finance institution, which revolutionized the concept of micro-credit and contributed greatly towards poverty reduction and the empowerment of women in Bangladesh . Central Bank • Bangladesh Bank (http://www.bb.org.bd/) • Social Islami Bank (http://www.siblbd.com/) Pursuant to Bangladesh Bank Order, 1972 the Government of Bangladesh reorganized the Dhaka branch of the State Bank of Pakistan as the central bank of the country, and named it Bangladesh Bank with retrospective effect from 16 December 1971. State-owned Commercial Banks The banking system of Bangladesh is dominated by the 4 Nationalized Commercial Banks , which together controlled more than 54% of deposits and operated 3388 branches (54% of the total) as of December 31, 2004.[1] The nationalized commercial banks are: Specialised Bank of Bangladesh: • Karmosangesthan Bank (http://www.karmasangsthanbank.gov.bd/) • Bangladesh Krishi Bank (http://www.krishibank.org.bd/) • Sonali Bank (www.sonalibank.com.bd) • Janata Bank (www.janatabank-bd.com) • Agrani Bank (http://www.agranibank.org/) • Rupali Bank (http://www.rupalibank.org/) Private Commercial Banks Private banks are the highest growth sector due to the dismal performances of government banks (above). They tend to offer better service and products. • AB Bank Limited (www.abbl.com) • BRAC Bank Limited (www.bracbank.com) • Eastern Bank Limited (http://www.ebl-bd.com/) • Dutch Bangla Bank Limited (http://www.dutchbanglabank.com/) • Dhaka Bank Limited (http://www.dhakabankltd.com/) • Islami Bank Bangladesh Ltd (http://www.islamibankbd.com) • Pubali Bank Limited (http://www.pubalibangla.com/) • Uttara Bank Limited (http://www.uttarabank-bd.com/) • IFIC Bank Limited (http://www.ificbank.com.bd/) • National Bank Limited (http://www.nblbd.com/) • The City Bank Limited (https://www.thecitybank.com.bd/) • United Commercial Bank Limited (http://www.ucbl.com/) • NCC Bank Limited (https://www.nccbank.com.bd/) • Prime Bank Limited (http://www.primebank.com.bd/) • SouthEast Bank Limited (http://www.sebankbd.com/) • Al-Arafah Islami Bank Limited (http://www.al-arafahbank.com/) • Social Islami Bank Limited (http://www.siblbd.com) • Standard Bank Limited (http://www.standardbankbd.com) • One Bank Limited (http://www.onebankbd.com) • Exim Bank Limited (http://www.eximbankbd.com) • Mercantile Bank Limited (http://www.mblbd.com) • Bangladesh Commerce Bank Limited (http://www.bcbl-bd.com) • Mutual Trust Bank Limited (http://www.mutualtrustbank.com) • First Security Islami Bank Limited (http://www.fsblbd.com) • The Premier Bank Limited (http://www.premierbankltd.com) • Bank Asia Limited (http://www.bankasia-bd.com) • Trust Bank Limited (http://www.trustbank.com.bd) • Shahjalal Islami Bank Limited (http://www.shahjalalbank.com.bd) • Jamuna Bank Limited (http://www.jamunabankbd.com) • ICB Islami Bank (http://www.icbislamic-bd.com/) Foreign Commercial Banks • Citibank (http://www.citi.com/domain/index.htm) • HSBC (http://www.hsbc.com.bd) • Standard Chartered Bank (http://www.standardchartered.com/bd) • Commercial Bank of Ceylon (http://www.combankbd.com) • State Bank of India (http://www.statebankofindia.com) • Habib Bank (http://www.habibbankltd.com) • National Bank of Pakistan (http://www.nbp.com.pk) • Woori Bank (http://www.wooribank.com) • Bank Alfalah (http://www.bankalfalah.com) Specialized Development Banks Out of the specialized banks, two (Bangladesh Krishi Bank and Rajshahi Krishi Unnayan Bank) were created to meet the credit needs of the agricultural sector while the other two ( Bangladesh Shilpa Bank (BSB) & Bangladesh Shilpa Rin Sangtha (BSRS) are for extending term loans to the industrial sector.[1] The Specialized banks are: • Grameen Bank (www.grameen-info.org) • The Dhaka Mercantile Co-operative Bank ltd (www.dmcbl.com) • Bangladesh Krishi Bank (http://www.krishibank.org.bd) • Bangladesh Development Bank Ltd (http://www.bdbl.com.bd) • Rajshahi Krishi Unnayan Bank (http://www.rakub.org.bd) • BASIC Bank Limited (Bangladesh Small Industries and Commerce Bank Limited) (http://www.basicbanklimited.com) • Ansar VDP Unnyan Bank (http://www.ansarvdpbd.org/)

Sunday, April 1, 2012

NEW SURVIVAL CONCEPT OF BANKING

NEW SURVIVAL CONCEPT OF BANKING
Topu Joishe & Ajoy Paul
Management Trainee – 2011
AB Bank Limited


Business of Bank has become more complex and risks inherent with all their activities. The unhealthy competition, the incremental percentage of nonperforming loan, product and clients hijacking by competitor, liquidity crisis, and unstable growth of Banking Industry makes it to rethink whether it is in the right track. It’s time for the bank to go out of the box and reshape its business strategy by Collaborative Marketing effort to get the first mover advantage.
More or less, every banks are giving same services. having same kind of products, policies and regulations are also similar (BB guideline), they should follow almost same interest rate, Then why there are dissimilarities while collecting Deposits, dissimilarities in providing Loans and most vigorously, why there are dissimilarities in NPL or NPA among Banks? Is that some Banks are very well managed and some are not? Some are having talented personnel and some haven’t? Some are very much accurate in forecasting and some are not? Some are credit Guru and some are not?
The bank that best addresses and anticipates customer’s needs, delivers consistently higher quality service and connects to the customer via their horizontal channel can win in the long run. For Banks, Sustainability is one of the main Focuses, but in the present days, Banks are losing their Glamour for the unhealthy competition among Banks and sustainability becomes a KEY question. We believe, All Banks are same. Every Bank should participate in the economy EQUALLY. For this reason every Bank gets the equal right to make profit, wealth and by participating in the economy equally, they should ensure their sustainability.
Firstly, Bank should start serving the Sample of the Nation; here sample means “Family”. We should take a turn from INDIVIDUALISED service to “Full-fledged FAMILY service”. We will serve the FAMILY of the clients and not only the Individual. Today concept of Banking is to serve the individual person. We are providing Loan to an individual who has an income source, taking deposit from an individual who has surplus money. We should come out from that individualised service and should provide A Package/Bundle services to “Family”.
How is it possible?
Just think about a Family which keeps their Savings with us, pension/PF money in the form of FDR/DDS in the name of himself and other members of the family, having a monthly deposit scheme in the name of his wife/children, education scheme for higher study of children, Marriage scheme for daughter, Brother or relative of those clients who resides in abroad can also maintain FC account in the same bank. Foreign remittances coming through banks to their family members back at home. That same Family needs Auto Loan, Education Loan, Consumer Loan, House Renovation Loan etc. If We can make them believe that we are your “Family friend” and we are with you in your well and woe, This Family banking will have a greater and stable effect. At the same time the Magic of Zero NPL will come into force. The word “Defaulter” “NPL” will vanish from the banking sector. Because, we are banking with our own Family and we know the INS & OUTS of the Family, similarly the person will consider it as disgraceful to be defaulter, As the Bank is no one else then his/her own Family Member. so there is less chance that our Family will get default. The bank also provides insurance coverage to that product from which client gets benefit in future. For that purpose bank can Co-brand with insurance company. The car that a client purchase from Auto loan facility can also come with that policy. The insurance company will also invest its fund in Bank. As insurance company co-brand with bank, it will create a new merger of bank and insurance company in future.
Sustainably ensured, as insurance companies merge with bank with new fund and Generation after Generation family member will Bank with us. We are taking care of their Child, their Education and Their habitat as well as secure their life. We will be able to have that emotional attachment and will be able to create that dependency/bonding that The Families itself will ensure the Sustainability of the Bank, and never leave the hand of the Family Friend (Bank).
Subsequently, All the Banks will have some Families in their grip and they will be giving a full-fledged Banking Service to the Families. If a Bank is having 2000 families to serve, that means all the banks will get equal opportunities to serve and profitability will be ensured from serving the Communities/Families.
Banks will ensure their profitability/sustainability by participating in the economy through “V effect” (winning effect). Extreme profit making and extreme Loss from Bank’s end will not take place. Banks will be family oriented and there will be no way except ensuring “Service Excellence” for the Families.
“Serving the country equally” comes into Feature of a Dream Bank which will serve the Economy and the country as a whole. Family Banking will ensure Dual Perspective (Individualized Service through Family & Stable Economic contribution from every bank) Equal & ultimate service to the segmented Families (Samples) together will ensure the service to the Nations.
If bank is a service industry then obviously we serve the nation but the Sample (Family) first.